Online reputation is most of the times a master key of making the decisions for any potential customer, we know 85% of potential buyers look at and compare prices and services on the web before making any purchase.

Another drawback is the blossoming of recommendations or reviews sites, fully accepted and taken into account by our dear Google.

The point, if someone is dissatisfied with your services or customer service, this negative or positive comments, easily can been posted on these sites, FOR FREE! making your company looks bad in a simple Google search. And of course will rank as a any webpage on Google search.

What happens? because it obvious? simple … to be victims of this complaint (justified or not) it is written in these pages or directories, when a potential new customer wants to know more about us.

If you just Google your name find one (or more) or those BAD reviews (often is the the first on the list) coming from of an upset customer, what you already spend some money on your web services (SEO, Webpage, Adworks), how something like this can makes us look SO BAD, you can do???

Panic?

first time, yes, but this has to be taken to handle it coolly. First, do nothing, let it alone, do something it just will show you as a very impulsive person, remember every message will be stay post for everyone to read.

World wide web is not a boxing ring…

Move away from the keyboard or your iPhone or BlackBerry … BUT DON’T ANSWER BACK.

Mostly of those cases can be “fix” in a different way, beyond a “public scene” away from the spotlight, don’t give the chance of a street fight, this will bring negative consecuences for your image or your company reputation.

Transform a bad situation into an opportunity

See the brighter side of this “comment” (if it have one)

In the online world some type of “negative” comments are opportunities to get a important opinion about your business, a real one, customer feedback is critical.  SO Listen to your customer, it helps to shape your customer services approach or product, even so you company will look more real. Otherwise if the comment is too offensive, is better not to answer, consult your SEO expert and try to find a “reasonable” exit to this situation.

Then you will realize, Customer feedback is one of the best ways to make your business successful…

Every situation needs a different kind of approach…

A lawyer, actor or a dentist web reputation case cannot be handle like a Department Store web reputation case or an actor, or restaurant’s reputation, different scenarios and different amount of facets, but each case… we have GOOD NEWS for you.

Good News, we can help!

there are many ways to handle this successfully, imagine how many big companies in the U.S. have handled this situation by the great masses of people who handle daily complaints, refunds, etc.

To get started check your name in the pages of comments and recommendations on the web most important…

http://www.yelp.com

http://www.miami.citysearch.com (or city where you are in)

and your company in the business directory Google there will also be written comments

Make search as a “YOU NAME complaints” in Google

Let us know, we can help for sure! Call Us at 786-285-7343 for a FREE review!

and we can planning how to “rebuilt” your online image as soon as possible. We serving Miami-Dade and Weston areas, Doral, Coral Gables, Brickell, Miami Springs, Hollywood, Fort Lauderdale, Pembroke Pines, Hialeah, Kendall, FL.

Do you need presence in the web? Why pay for any additional page? In a hurry? Affordable Website, Webpages Specials!

Web “Presence” Package

Professional Custom Webpage Design, Installation, Emails and Blog for  just $850* (a $1950 value!)

• 100% Personalized Attention
• Can be ready in 24 Hours (prior client approval)**
• Professional Custom Web Design (based in a logo or corporate image)($250 Value)
• Web Server and Emails (and emails accounts) for One (1) year ($150 value)
• Corporate Email Setup up to 5 emails (based on your domain) ($100 value)
• Pages up to 5 pages (About Us – Services – Blog – Contact Us) ($500 value)
• Modules Advertising, Calendar, Call Request, Newsletters, Social Media, etc. ($200 value)
• Blog ($400 value)
• Contact Form ($50 value)
• Blog/Database/Website installation ($100 value)
• Google analytics installation ($100 value)
• Browser Submissions Upload your website at Google, Yahoo, Bing, Altavista ($100 value)

Do you have your own Hosting? do you have a different budget, let’s talk! give us a call (786-285-7343) or send me an email HERE

*Price based on a described webpage / 2 Revisions (texts and Design) / Not a dedicated Hosting /

**With a approved design and client must supply all information and images

Providing SEO services for the very new city of Doral in Miami, is no exception, its proximity to Miami Airport, being connection to cities like Kendall, Homestead, Hialeah, Miami Gardens and Coral Gables, makes us bridge inevitable. Dental offices, shipments to Latin America, warehouses, restaurants, educational centers, banking, construction materials, etc, make it City of Doral a very special password for your SEO campaign and emarketing.

For more details, give us a call for an interview with us.

Before deciding to make a website in Miami, optimized with web search engines (SEO), promote it with Social Media, take into account a comprehensive solution, someone who knows the Latin audience, drive the audience in Latin America and has experience working the American public, key factors for your website done in Doral, Hialeah, Coral Gables, Miami, has the necessary success, image and content.

Why pay so many details? Why pay for any additional page? Why page so much for SEO services? Webpages Specials!

Web Bronze All-Included Web/SEO Package

Professional Custom Webpage Design, Installation, Emails, Blog, Picture Galleries, Basic SEO and Basic Social Media Solution: just $2000 (a $3200 value!)

• 100% Personalized Attention
• Professional Custom Web Design (based in a logo or corporate image) ($300 Value)
• Web Server and Emails (and emails accounts) for One (1) year ($100 value)
• Corporate Email Setup up to 5 emails (based on your domain) ($100 value)
• Flash Header (Digital Animation) ($150 value)
• Pages 6 to 12 pages and subpages (About Us – Services – FAQ – Blog – Contact Us) ($700 value)
• Modules Advertising, Calendar, Call Request, Newsletters, Social Media, etc. ($200 value)
• Blog (1 Start article of your product, tips about your services or about your company) ($500 value)
• Contact Form ($50 value)
• Photo Gallery (Services or products) and digital photo handling (3-5) ($150 value)
• Blog/Database/Website installation ($100 value)
• Basic SEO setup ($500 value)
• Google analytics installation ($100 value)
• Browser Submissions Upload your website at Google, Yahoo, Bing, Altavista ($100 value)
• Basic Social Media Corporate Setup (Your company’s Facebook, Twitter and Youtube) ($150 value)

The eternal question for every web designer is, “why my webpage doesn’t looks good on my house?” ”why is it looks too green?” or worse, “why looks all funny and uneven?”
maybe, for you is simple to answer, but for the rest of humanity : web users is not that simple or logical.

A little bit of basic geek info… Ok but First, what is a browser?

“A web browser is a software application for retrieving, presenting, and traversing information resources on the World Wide Web.” http://en.wikipedia.org/wiki/Web_browser

Should My Website Look the Same in Every browser?

if yousaid yes, let me tell you my dear friend, you’re wrong, sad, I know, but theinternet is not perfect and the commercials browsers either.

Testyour web design in different browsers?

This issomething you really need to do, because is not only your native browser onyour computer, you can count browsers everywhere… Internet Explorer, Epiphany,Firefox, Galeon, Iceweasel, Konqueror, Opera, Mozilla, Safari and on differentplatforms including Mac and PC.

Ahhh…the tools! Fortest your website…

A old butnice and easy tool you can used to check how your website looks is http://browsershots.org/
(this website makes an actually screen shoots of how your website looks in any existent browser on earth)

Checkthe best browser…

I’m notan Internet Explorer Fanatic, actually any web designer’s desire is to doesn’thave to deal with this popular browser, but, good news!, is not the most usedbrowser like everybody think, and they Microsoft promised (2011) come with anew, “safer” and “better” version. Chrome and Mozilla already took greater positionsover Explorer’s security issues. So, let’s be pending.

The BEST browser is not the MOST popular

The mostcommon browsers are InternetExplorer, Firefox, Chrome,and Safari. InternetExplorer is the most popular browser used and simultaneously the crappiest.

Don’tbring the old issue to the table, not with friend and not with clients either!

Mostlyof the Joomla or WordPress templates those browser compatibility problems arealready fixed, but html and css coders are under those awful possibilities,but numbers really talks, and numbers says, the best browser is not the mostpopular, and do you need to know this to develop a website with no browser issues,have to going nice on the most POPULAR browser.

To comparetechnical and support issues http://internet-browser-review.toptenreviews.com/
or http://www.consumersearch.com/web-browser-reviews

“How to Get Your Business Found on Google”

Attending at SEO Seminar at MAU (Millennia Atlantic University) October 13, 2010, with Manny Sarmiento, very interesting Social Media information, maybe a little controversial SEO material for me, but an opinion is an opinion.

Social Media Seminar Education Seminar from the Doral chamber of commerce.

From the beginning of the Webdesign and the Google revolution, to the latest tools for a effective Social media Campaign, Search Engine Optimization needs a good Social Media structure.

In great lines good material for any beginner and SEO specialist, refreshing information about new tools and new site, very happy to be part of it.

Video Marketing, Keywords, Google Ranking, Tags, Google, Social Media, Education is very important for the online business development in the area of Kendall, Doral, Miami, Thanks Manny for bring us this useful seminar!

When we have a website, we invest lots of efforts, time and money on it, but when we get enlist on the regular Social Media channel (Facebook, Twitter, Linkedin, etc), and you tired of investing so much effort, so not much brains or dollars spent on these media, this is what happens regularly.

But considering that the regular types of promotion (newspapers, brochures, flyers, etc) are not as effective anymore, is my best advice is you’ll need think twice before underestimating any form of social media.

Here are a few simple tips to make your account more interesting and more attractive for new fans

Treat Your Twitter Profile Like your Website

REVAMP YOUR BIO: Write your interest, keyword allowed, and people with the same interest will follow. (remember targeting)

AVATAR YOURSELF Not the movie, yourself! is like you have a mask, nobody follow a unknown person online….

RE-DESIGN your DESIGN adding your own background, give it flavor, personalized it, it doesn’t hurt.

MARCO? Let us know where you are, let the location mode run!

MYSPACE/I_AM_YOUR_FRIEND_1976, please use your own website at your bio.

INTERCONNECT YOURSELF Let your Facebook, Hootsuite, Linkedin, etc Apps get into your Twitter account.

TEXT MESSAGING on Twitter.

RECOMMEND If you read a interesting article, pass it on, is not only got to be your material!

GET SERVICES will be useful to have your own Hootsuite, Bitly, etc

DO NOT FORGET to twit interesting and informative messages, services, sales, rather than where you are (unless you’re lunching with Lady GaGa) or any message that does not leave anything to anyone … Remember this media is made of REPUTATION.

Beyond the content of your messages and any other advice you can find on the web, the first thing is to make your Twitter, your Twitter page.

By the way, my Twitter account is jimrelay follow me if you like, THANKS!

Oscar Wilde

Clearing the Way

2010 Search & Social Spring Summit

I attended to the 2010 Search & Social Spring Summit

Big names like David Szetela, Loren Baker, Tony Adam, Rae Hoffman, Joe Hall, Neal Rodriguez, David Snyder, Jessica Bowman, etc

Explain and make simple and clear, point by point of the SEO, Social Media and the whole PPC Marketing, process through the speakers, giving us two exciting days for all of us, hungry for SEO real information.

They combined the networking, information sessions, questions and answer sessions, in a perfect balance for clear up all of questions and doubts. THANKS, THAT WAS A GREAT EXPERIENCE!

The optimist sees opportunity in every difficulty”

Winston Churchill.